Support | NewBanking

I have a question about the data requirements

For questions such as “What is a register of shareholders?”, “I don’t have the articles of association, what do I do?” and similar, please contact the company that is requesting access to information from you.

The link in the email does not work

There are a couple of reasons why a link might not work. This could be because:

The request was deleted by the sender.
The request has already been completed.
The link is invalid.

Please contact the company that is requesting access to information from you.

Why do I need to provide this information?

Companies can have different reasons for requesting information from you.

Please contact the company that is requesting access to information from you to get more specific answers about why they are requesting the information.

The system gives an error notification that I do not understand and/or cannot fix

Contact NewBanking Identity’s support

I do not receive the SMS/email for verification

Sometimes there is a small delay from SMS/email providers. Please wait a minute and try again. If the problem persists, contact NewBanking Identity’s support.

Other technical issues

Contact NewBanking Identity’s support