Cookies & Other Storage Technologies

Cookies are small pieces of text used to store information on web browsers. Cookies are used to store and receive identifiers and other information on computers, phones, and other devices. Other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, are used for similar purposes. In this policy, we refer to all of these technologies as “cookies.”

We use cookies if you have a NewBanking account, use the NewBanking Services, including our website and apps (whether or not you are registered or logged in), or visit other websites and apps that use the NewBanking Services. This policy explains how we use cookies and the choices you have.

Why do we use cookies?

Cookies help us provide, protect and improve the NewBanking Services, such as by personalizing content and providing a safer experience. While the cookies that we use may change from time to time as we improve and update the NewBanking Services, they generally fall into the below categories of use:

Authentication: We use cookies to verify your account and determine when you’re logged in so we can make it easier for you to access the NewBanking Services and show you the appropriate experience and features.

For example: We use cookies to keep you logged in as you navigate between NewBanking pages.

Security, site and product integrity: We use cookies to help us keep your account, data and the NewBanking Services safe and secure.

For example: Cookies can help us identify and impose additional security measures when someone may be attempting to access a NewBanking account without authorization, for instance, by rapidly guessing different passwords. We also use cookies to store information that allows us to recover your account in the event you’ve forgotten your password or to require additional authentication if you tell us your account has been hacked.

We also use cookies to combat activity that violates our policies or otherwise degrades our ability to provide the NewBanking Services.

For example: Cookies help us fight spam and phishing attacks by enabling us to identify computers that are used to create large numbers of fake NewBanking accounts. We also use cookies to detect computers infected with malware and to take steps to prevent them from causing further harm. Cookies also help us prevent underage people from registering for NewBanking accounts.

Site features and service: We also use cookies to help provide you with content relevant to your locale.

For example: We store information in a cookie that is placed on your browser or device so you will see the site in your preferred language.

Performance: We use cookies to provide you with the best experience possible.

For example: Cookies help us route traffic between servers and understand how quickly NewBanking Services load for different people. Cookies also help us record the ratio and dimensions of your screen and windows and know whether you’ve enabled high contrast mode, so that we can render our sites and apps correctly.

Analytics and research: We use cookies to better understand how people use the NewBanking Services so that we can improve them.

For example: Cookies can help us understand how people use the NewBanking Service, analyze which parts of the NewBanking Services people find most useful and engaging, and identify features that could be improved.

Where do we use cookies?

We may place cookies on your computer or device, and receive information stored in cookies, when you use or visit: The NewBanking Services

Services provided by other companies that use the NewBanking Services (such as companies that uses NewBanking to verify their customers).

How can you control NewBanking’s use of cookies?

Your browser or device may offer settings that allow you to choose whether browser cookies are set and to delete them. For more information about these controls, visit your browser’s or device’s help material. Certain parts of the NewBanking Services may not work properly if you have disabled browser cookie use.

Date of Last Revision: October 1, 2017

We are using cookies to ensure you get the best experience on our website.

Read our cookie policy here.
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